Position Yourself for Success

Position Yourself for Success tip

When entering a room to discuss bad news with patients and families, make sure you follow a few simple rules:

  1. Always sit down and make sure the patient and family are also sitting down.
  2. Position your chair so that you are close enough to touch your patient.
  3. Make sure your non-verbal language is consistent with what you have to say. Casual postures create confusion and distrust.

 
Anthony Orsini, D.O.
Founder & President
BBN

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