compassionate communication in healthcare

BBN’s IMPROVING PATIENT SATISFACTION Program accelerates Press Ganey® score improvement at one of the nation’s largest NICU

The BBN team was inspired to work with the NICU team on this program. We have witnessed past transformations of teams all across the country when introduced to ...

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Get With the PROGRAM: A Guide to Compassionate Communication

Excerpt from article published in The Journal of American Osteopathic Association (JAOA) Despite growing interest in the importance of compassionate communication and patient experience, many physicians still feel unprepared ...

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